For 2025, Touch Lebanon provides the following contact numbers and support channels for personal and corporate customers:
Primary Support Numbers
- Customer Care Helpline (from Touch line): Dial 111 (Free of charge, available 24/7).
- International Helpline / From Other Networks: +961 3 800 111.
- Main Office (Beirut): +961 3 792 000.
Corporate & Business Contacts
- Corporate Services / Bulk SMS: +961 3 791 236.
- Corporate Email: corporateservices@touch.com.lb or seg@touch.com.lb.
Account & Service Management
- Service Menu (IVR): Dial
111and follow voice prompts for self-service. - Caller ID Help: Dial
+961 3 813 135 09(Standard rates apply). - Special Numbers Booking: You can reserve vanity numbers via the Touch website or through the mobile app.
- E-Auction Support: For special categorized numbers, visit the e-Auction portal (Active through late 2025).
Digital Support Channels
- Live Chat: Available 24/7 on the Touch website.
- WhatsApp/Social Media: Reach out via their official Facebook or Instagram channels.
- General Inquiry Email: info@touch.com.lb.